Disney+ Toggle
Innovating the movie selection process with a custom toggle feature.
Skills Demonstrated:
UX Research, UI, Motion Design,
Prototyping
THE PROJECT
Re-design Challenge
"Think outside the box
to innovate an existing user experience."
The Project
Re-designing the current movie selection flow in the Disney Plus app.
Duration
3 Weeks
2022
My Role
UX/UI Designer, Researcher,
Motion Designer
THE SOLUTION
I created a
Custom Disney Toggle.
The Problem
Disney+'s current process of filtering movies & shows is unsatisfactory and impersonal, forcing users to spend ages sorting through large volumes of data
The Solution
I designed and introduced a custom toggle feature to optimize search functionality, providing users with a more efficient and innovative way of 'filtering', so that they can receive search results set to their unique preferences.
Using Empathy
Research: Surveying a Pool of Disney+ Users
For this re-design challenge, I studied how users currently go about selecting movies & shows to watch on the Disney+ mobile app. To better understand this, I conducted an unmoderated usability survey where the user's interact with the app's pre-existing flow for filtering selections.
The Findings
I sent an unmoderated survey to 8 participants, tasking them to use Disney+'s current way of filtering movies & shows.
The survey findings revealed that:
Preliminary User Feedback
6 out of 8
users
had trouble "finding shows or movies that interested them right away"
75%
said they would like "better filter options"
6.23
minutes
was the average time a user spent finding a show/movie they wanted to watch
4.6 out of 10
points
the calculated average satisfactory rate with the current filtering/selection process
Disney Plus' Current Flow
😟
🧐
😴
👎
"
"
I wish I could multi-select a bunch of
these categories.
"
"
I actually have never used the filter feature—
I usually just use the search bar to directly find what I want.
Defining the Solution
The (Re)Design Solution
To improve upon the selection process, I came up with introducing filter toggles, so that a user may, more easily and efficiently, multi-select the content that is of unique interest to them.
Ideating and Brainstorming
Sketches & Wireframes
Creating an Interactible Element
Using Figma, I designed & prototyped this custom toggle component.
View the
Hi-fidelity Prototype
The application of this custom toggle reinforces the fun and spirit of the Disney brand, even in a mobile setting.
Finding 'what to watch' becomes
more efficient and
tailored to you
Multi-select as many
categories that interest you
View a unique filtered selection
of movies & shows
This custom Disney-themed toggle provides both entertainment and efficiency factors
Re-Design Highlights
MVP= Filtering the Movie/Show Selection
-
Select Multiple Categories
-
Save Set Filters
-
User Curated Selection
-
Improved Results based on Unique Interest
-
User Customization & Personalization
-
Faster & More Efficient Search Ability
-
Entertaining On-brand Toggle
My Skills at Play
UX/UI Product Design
-
applying the 'design thinking' processes
-
identifying user problems & pain points
-
conducting research & testing and applying insights
-
providing creative iterative design solutions
-
evolving lof-fi to hi-fi wireframing & prototyping
Motion Design
-
building a custom toggle button
-
applying skills learned from animation classes
-
learning new Figma prototyping elements
Testing the Product
Final Usability Test
An unmoderated usability study with 12 participants testing the newly designed filtering flow concluded that:
Outcomes and Learnings
With this project, I was able to understand and dissect a current problematic user flow in the mobile application of Disney+ and evolve upon it — turning negative user insights into positive design solutions.
I introduced personalization by contributing a new on-brand interactive element of 'fun' and 'entertainment' while maintaining user efficiency and improving upon an existing experience.
Continuing to develop my product design abilities, this project allowed me to exhibit my design thinking knowledge whilst showcasing my expansive creative skills in a variety of design mediums, including motion design.
11 out of 12
users
said they were
'satisfied'
with the new process
of filtering
83%
agreed they
would use
this new
feature again
3.71
minutes
the new
average time
spent finding a movie
of interest to them
7.8
out of 10
new average
satisfactory rate
with the
updated process
View another Toggle Prototype ↓
Hertz Car Rentals
MOBILE APP
*proposed toggle design
